Contact Desjardins Bank
Desjardins Bank Mastercard credit card
Phone number for Mastercard credit card: 1-800-854-7642
Mastercard Global Service
- In the US: Phone number for Mastercard Global Service: 1-800-627-8372 (1-800-Mastercard).
- Outside the US: go to the Mastercard - External link. This link opens in a new tab. site for toll-free numbers.
Fraudulent emails
By email
info@desjardinsbank.com
By phone
Montreal area: (Phone number for
Fraudulent emails - Montreal area: 514-224-7737) 514-CAISSES
Elsewhere in Canada and the US: 1-800-454-5058 (Phone number for Fraudulent emails
- Elsewhere in Canada and the US: 1-800-454-5058)
Desjardins Bank Debit Card
- Monday to Friday, 9 AM to 2 PM: Phone number for Desjardins Bank Debit Card: 1-800-454-5058
- Outside business hours: Phone number for Desjardins Bank Debit Card: 1-800-554-8969
Desjardins Bank Mastercard credit card
Phone number for Mastercard credit card: Card Assets: 1-800-854-7642
Mastercard Global Service
- In the US: Phone number for Mastercard Global Service: 1-800-627-8372 (1-800-Mastercard).
- Outside the US: go to the Mastercard - External link. This link opens in a new tab. site for toll-free numbers.
Report a change of address to each component with which you do business.
By phone
Phone number to change your
address: 1-800-454-5058
At the branch
Contact a Desjardins Bank
branch.
Contact us with any questions, comments or suggestions, or if you have difficulty navigating on the site.
By email
info@desjardinsbank.com
By phone
1-800-454-5058
Contact us with complaints or suggestions as to how we may improve our service quality.
By email
info@desjardinsbank.com
(Give a brief description of the facts and provide the branch
identification (transit) number.)
By phone
Phone number for Member
relations: 1-800-454-5058
At the branch
See your branch manager to discuss the situation.
Contact your Desjardins Bank
branch.
General questions
Desjardins Bank – Florida
If you need assistance with your Desjardins Bank accounts in Florida, a new PIN, online services, or anything else:
- call Desjardins Bank in Florida at Phone number for general questions: 1-800-454-5058
- contact your Desjardins Bank branch
Desjardins Group – Canada
For assistance with your affairs in Canada:
- call 1-800-224-7737 (1-800-CAISSES)
- or, visit one of the following links: